It took me a long time to get around to buying a t-shirt at Zazzle. Last month I decided to order a t-shirt for my t-shirt packaging review and to check out their print quality. In general I prefer to wear simple artsy t-shirt designs without slogans or brand names so I had to dig pretty deep at Zazzle to find a design that I liked. I came across this simple design made up of grey and white arrows that start in the middle of the shirt small and get bigger as they move out.
I chose the Edun Live organic t-shirt that is made in Lesotho from 100% African cotton. The total price for one sided printing of these standard black organic t-shirts was $35.95. It was officially the most I have ever paid for a t-shirt.
The shirt arrived in a fancy shiny dark silver packaging with a small Zazzle logo in the top left corner. The packaging is indeed eye catching and the dark colored bag almost makes it look like you have ordered some type of suspicious.
Inside the package was my Edun live t-shirt, an invoice, a $5 off coupon and a card with a short letter suggesting that the t-shirt may have a film on it until it is washed.
The shirt itself was nice and fairly thick but unfortunately the print was a complete disappointment. Before I show you the printing here is what the image looks like on the Zazzle web site. The left is the design view and the right is what it looks like zoomed in at high resolution. The design has different colored arrows in two different shades of grey and white.
Below is the design closeup of the actual shirt printed by Zazzle. As you can see it has white outlines over almost every single arrow.
One more closeup to see how bad the white outlines are. When you compare this image with the design preview there is no suggestion of white outlines. It just looks plain sloppy when printed.
The design was created by one of their members so it is hard to know what the original resolution of the image is but it doesn’t matter. The “high resolution” preview showed one thing and the final print was not the same.
If this shirt was $12 I would be disappointed but not as disappointed as I was after spending $43.91 with shipping for a badly printed t-shirt. And yes, I did submit for a full refund and I am waiting to hear back if the “Zazzle Promise” will be kept.
What is so funny is that the t-shirt has a 5 star review based on 12 votes but who was voting? It was obviously rated by people who just thought the design was kind of cool but never actually bought the shirt. It is ridiculous to have and center design ratings from people who haven’t even seen the shirt before. People should vote with their dollars and not with a left click on the mouse.